GROUPS PACKAGES General Conditions
The Schedule of this contract has been produced by the Organization Director of Juvancamp (From now Activandalucia) with CIF B- 23392509 domiciled at N340, KM 194.7 MARBELLA (MALAGA) as stipulated under Package Holiday Travel Act 21/95 expressly noting that all information provided is legally enforceable.
The terms set out in his contract are legally binding on both parties.
This contract is binding on both parties as detailed therein.
By procuring, or taking part in, the contracted course, the Consumer expressly accepts each and every clause and specific condition contained in the original quotation, now automatically incorporated in the contract.
When booking any of our courses, the Customer is required to pay a deposit of 25% of the total amount due for which he/she will receive a receipt which specifies both the total amount and the amount still due and, depending on the course requested, a provisional reservation for which full confirmation is required prior to settling the total amount. If, due to lack of availability, no confirmation is received, the Customer is only entitled to a refund of the deposit paid, not for any other expenses incurred.
Once the booking is confirmed, it is considered final and binding with the remaining amount due paid at least a minimum of 15 days before the course start date.
When agreeing the Contract, the Customer will initially confirm the contracted amount for the course which may then, if the Customer requests any special conditions, relating to changes, needs and requirements, once accepted by Activandalucia, be modified and/or altered by agreement of both parties
From the date of confirming the booking, the consumer has a period of 15 days to settle the full amount due. If, after this period, the amount due is not paid, Activandalucia reserves the right to conclude that the reservation is cancelled
Services included in the Price
Only the services specifically listed and contracted for in the course, selected with Activandalucia, are included in the price. To avoid any misunderstandings and/or complaints, Customers should fully acquaint themselves with these prior to the start of course. Literally, as a general rule, unless a concept or service is specifically listed, it is not included in the price.
The client must carefully read and fully accept the contract conditions prior to confirming reservation(s) on one or more courses.
Arrivals and Departures
The times of entry and exit to/from our facilities shall be based on the activities chosen by the customer. The entry and exit of accommodation will normally be as follows, unless specific exceptions have been granted in writing in advance, prior to arrival and/or departure
Day of arrival (Course start day): Bungalows will be available from 4pm
Day of Departure (End of course); Bungalows should be vacated by 12pm
Juvancamp has Full Liability Insurance Cover – Civil, Health and Accident through the Insurance Company LIFETIME GROUP
Additionally, through European Insurance Company SA, has Multiasistencia cover for groups